Samsung SSD External Drive Data Recovery After Complete Failure

A client stored years of important CD and DVD backups on a Samsung 1.5TB external SSD and used it only a handful of times. However, upon attempting to power up the drive, nothing happened—no lights, no sounds, and no response.

To troubleshoot, the client used a voltage meter to check the power supply, which was confirmed to be functional. However, the SSD remained unresponsive, indicating an internal failure. With no backup available, the client faced potential data loss of their entire digital archive.

Our Expertise in SSD & External Drive Data Recovery

With 25 years of experience, our team specializes in:
✔ Recovering data from dead SSDs & non-responsive external drives
✔ Using NAND chip-off recovery techniques for data extraction
✔ Forensic-level data recovery for lost media archives

Diagnosis & Recovery Process

Upon receiving the Samsung 1.5TB SSD, our engineers conducted a comprehensive diagnostic assessment. The key findings included:

  • No Power Response from SSD Controller – The SSD’s internal controller was completely non-functional, preventing data access.
  • NAND Memory Chips Likely Intact – Since the drive had limited use, the actual storage chips were unlikely to be damaged.
  • Firmware-Level Failure or PCB Damage – The issue likely stemmed from firmware corruption or a damaged Printed Circuit Board (PCB).

To successfully recover the client’s data, we implemented a multi-step SSD recovery strategy:

Step 1: External Power Bypass & Circuit Board Analysis

  • Attempted direct power injection to bypass potential failures in the power circuitry.
  • Inspected the PCB for damaged components (e.g., failed capacitors or resistors).

Step 2: NAND Chip Removal & Direct Data Extraction

  • Since the SSD remained unresponsive, we used a chip-off recovery method by carefully removing the NAND memory chips from the SSD board.
  • The NAND chips were cleaned, prepped, and mounted onto specialized data extraction equipment.

Step 3: Firmware Reconstruction & Data Recovery

  • Extracted raw data from the NAND memory using forensic recovery tools.
  • Rebuilt the SSD’s file allocation tables and metadata to restore lost directory structures.
  • Verified and reassembled media files, ensuring no corruption in the recovered archives.

Step 4: Data Integrity Verification & Secure Transfer

  • Conducted a full integrity check to confirm all recovered media files were functional.
  • Successfully transferred all recovered data to a new external SSD, ensuring safe access for the client.

The Result

We successfully recovered 100% of the client’s CD/DVD backup collection, ensuring that no digital archives were lost. The client was relieved to regain access to years of carefully compiled data.

Why Choose Us for SSD & External Drive Data Recovery?

✅ 25 Years of Expertise – Specialists in SSD failure and NAND chip data recovery.
✅ Advanced Data Extraction – Recovering data even from non-responsive, dead drives.
✅ Forensic Recovery Techniques – Ensuring full data reconstruction from NAND chips.
✅ Secure & Reliable Service – Protecting valuable personal and media archives.

If your Samsung SSD or external drive is not powering on, is unresponsive, or contains critical data, contact our expert data recovery team today for professional assistance!