A client experienced data inaccessibility after a power spike shorted out the power supply of their Iomega Store Centre NAS. This NAS housed a RAID 5 array containing critical photographs, documents, and business data.
Since the power surge, the RAID array exhibited the following issues:
- The computer detected a failed drive and immediately initiated a rebuild upon boot.
- The rebuild process took hours to complete but froze as soon as it finished.
- Due to continuous rebuilds and freezing, the client was unable to access the folders or extract any data.
- With no backup available, a specialised RAID 5 data recovery service was required.
Our Expertise in RAID 5 & NAS Data Recovery
With 25 years of experience, our team specializes in complex RAID data recovery, including:
✔ Recovering RAID arrays affected by power surges and rebuild failures
✔ Reconstructing RAID file fragments using forensic data recovery techniques
✔ Ensuring full data retrieval from corrupted or unstable RAID 5 systems
Diagnosis & Recovery Process
Upon receiving the Iomega Store Centre NAS RAID 5 array, our engineers conducted an in-depth diagnostic assessment to determine the root cause of the failure. The key findings included:
- Power Surge-Induced Damage – The NAS power supply failure may have caused firmware corruption on the RAID controller.
- Automatic RAID Rebuild Loop – Each time the system detected a failure, it initiated a rebuild that ultimately led to freezing.
- Potential Parity Corruption – The constant rebuild attempts may have overwritten critical RAID data, making traditional recovery methods ineffective.
To successfully recover the client’s data, we implemented a multi-step RAID 5 forensic recovery strategy:
Step 1: Drive Cloning & RAID Data Preservation
- Each individual drive in the RAID 5 array was cloned sector-by-sector to prevent further data loss.
- The original drives were preserved to ensure no additional corruption during the recovery process.
Step 2: RAID 5 Reconstruction & Parity Repair
- Using advanced RAID analysis tools, we manually rebuilt the RAID structure without relying on the faulty NAS controller.
- We recalculated the RAID parity data to correct inconsistencies caused by failed rebuild attempts.
- Any partially overwritten files were reconstructed from surviving RAID fragments.
Step 3: Forensic Data Recovery & File Structure Reassembly
- Our engineers used specialized forensic recovery techniques to extract photographs, documents, and business data from the RAID disk images.
- We reassembled fragmented files, ensuring that all recovered data was usable and accessible.
Step 4: Data Integrity Verification & Secure Transfer
- A full integrity check was performed to validate the recovered files.
- The client’s data was securely transferred to a new storage device, ensuring long-term accessibility.
The Result
We successfully recovered 99.3% of the client’s critical data, including their photographs, documents, and business files. The business was able to fully restore its operations without losing essential records.
Why Choose Us for RAID 5 & NAS Data Recovery?
✅ 25 Years of Experience – Specialists in RAID 5, NAS, and forensic data recovery.
✅ Advanced RAID Techniques – Rebuilding failed RAID structures and restoring corrupted data.
✅ Forensic Data Recovery – Extracting lost files even from overwritten RAID partitions.
✅ Business Continuity Focus – Minimizing downtime and preventing further data loss.
If your RAID 5 NAS has failed due to a power surge, rebuild error, or corrupted data, contact our expert data recovery team today for professional recovery services!